SOAPam Extended Support Policy

Modified on Sat, 25 Nov 2023 at 08:37 AM

Extended Support for SOAPam Server and SOAPam Client became available in Jan 2020 and is planned through at least September 30, 2024. Extended Support for the SOAPam Server and SOAPam Client is an extension of the Limited Support maintenance category of the NuWave Technologies (NuWave) Software Lifecycle Policy. This category provides the following support activities:

All customer reported defects are analyzed.
Support actions are limited to providing the following:
Existing fixes, where feasible
Workarounds for known issues within the software.re
Responses to set-up, usage, and configuration questions.

In addition, Extended Support provides fixes for security vulnerabilities, as follows:

For security vulnerabilities in open-source packages used by one or both SOAPam solutions, and officially reported as a Common Vulnerabilities & Exposure (CVE) to https://cve.mitre.org, NuWave will perform the following actions:
- Upgrade the open-sourcesource package to the version which mitigates the vulnerability, when the vulnerability directly impacts the operation of the SOAPam product, and the open-sourceource package version corrected by the package maintainer is compatible with the latest version of SOAPam Client or SOAPam Server.
- Mitigation for issues not corrected by the open-sourceurce package maintainer will be corrected by NuWave at our sole discretion.
Security issues related to the browser baseder-based SOAPam Server Console will be corrected by NuWave at our sole discretion. Security issues related to obsolete browsers such as Internet Explorer and Microsoft Edge legacy will not be corrected.

Extended Support is limited to the latest GA version of the SOAPam product. As is the case with all of our maintenance categories, support is only available when the software is running on hardware and operating system versions currently supported by HPE.

To view our full software lifecycle policy, see Software Lifecycle Policy.